Schools need a comprehensive yet practical approach to safety. Zac Rantz, Chief Communications Officer and safety coordinator for Nixa Public Schools, shares his people-first approach to school safety. Rantz knows that the best insights often come from the people closest to the problem – you just have to ask. 

Today, we’ll explore how Rantz works to identify safety issues early, empower staff to act quickly, and create a culture where employees feel heard, protected and supported.

The scope of school safety challenges 

School safety goes beyond protecting students during the school day. Staff, visitors, parents, and guardians all need consideration in a school environment. The range of potential safety issues spans from simple trip hazards in hallways to complex emergency response situations. 

Beyond student safety: protecting everyone on campus 

An effective school safety program incorporates all these different stakeholder perspectives and potential hazards. “It’s really looking at all aspects of your school – from your employees, to your buildings, to the visitors and parents,” explained Rantz, “and really just trying to see everything from their perspective.” 

Schools must be prepared for a wide variety of situations, including: 

• Custodial staff working early morning hours 
• Teachers managing energetic students while navigating classrooms 
• Food service employees handling hot equipment, sharp tools, and slippery floors 
• Office staff facing ergonomic issues from prolonged computer use 
• Visitors unfamiliar with building layouts 
• Emergency situations like medical events, severe weather, and active shooter scenarios 

The challenge lies in addressing the wide spectrum of potential safety issues without becoming overwhelmed. “We have to plan for all of that,” said Rantz, “and that’s why school safety can sometimes be overwhelming, because all of those things are included.” 

Pro tip: Start by mapping out all the different groups that use your school facilities and the unique challenges each group faces. This exercise can reveal where you should focus your attention first. 

Building a people-first safety reporting culture 

When in doubt, start with the people closest to potential problems. Rantz boils down his approach: “I’ve learned to ask questions from people.” 

Start conversations, not paperwork 

Formal near miss reports have their place in a safety program – but Rantz also creates informal opportunities for staff to share concerns. During building walkthroughs, he asks custodians, office managers, paraprofessionals, and lunch staff if they’ve noticed any issues that need to be addressed. 

“You’ll be amazed when they say, ‘Oh yeah, I’ve been meaning to email you,’” Rantz reflected, “and they’ll give you this golden nugget that should probably be addressed.” 

To Rantz, concerns from the frontlines are top priorities. If staff are worried about safety issues, they can’t focus on educating students. 

Try it: Conversation starters 

• “Is there anything you need from me to do your job safely?” 
• “Have you noticed anything that seems like it could be a safety concern?” 
• “What would make your workspace safer or easier to manage?” 

Build sustainable systems 

Even with good intentions, busy schedules can derail regular safety check-ins. Rantz solves this with automated monthly emails to staff members asking targeted questions about their areas of responsibility. 

Finally, following up is crucial. Make sure people get closure through work order systems, direct communication, or visible action. This creates trust and encourages future reporting. 

Read next: Practical Safety Solutions for a Safer School Environment 

Top 4 school safety risks every administrator should address 

Wondering where to start? While getting input directly from employees is the best first step, here are four common risks likely to surface in your school environment.  

1. Slips and trips 

Many injuries in schools happen when people lose their footing. Rantz’s team analyzed their work comp claims to identify the most common times and settings for these types of injuries – then worked on prevention. 

Strategies to prevent slips and trips: 

• Sending reminders before high-risk periods (wet weather, floor cleaning schedules) 
• Reminding staff about appropriate footwear for weather and work 
• Designating single entrances that have been properly cleared during inclement weather 
• Notify staff when floors will be cleaned and restrict access to slippery areas 

Slips and trips often involve soft tissue damage that can keep employees off work for extended periods, making them costly for both the individual and the district. 

2. Unsafe improvisation due to missing equipment 

Teachers are busy. If it comes down to standing on a chair or taking 10 minutes to retrieve a ladder from a custodial closet, many will choose the chair. 

When proper equipment and tools aren’t available or accessible, improvisation becomes the practical path. Unfortunately, it can cause incidents like strains, sprains, and falls from heights. 

Rantz encouraged safety officers to ask why before saying don’t. “Why are teachers feeling like they have to put chairs on top of desks to hang things?” He asked. “Well, that’s because there’s only one ladder in the entire building.” 

The bottom line: Digging into why people are using unsafe shortcuts gets you to the root cause of the problem instead of issuing rules that don’t stick. Often, the fix (e.g., buying a few more ladders) is straightforward and less costly than a claim. 

3. Emergency preparedness gaps 

Most schools practice emergency drills in ideal conditions – when administrators are present and schedules are normal. But real emergencies don’t follow this pattern. 

“Everything will happen when the principal is out of the building,” Rantz mused. His team addresses this by conducting surprise drills during challenging times: first hour, passing periods, and when key administrators are absent. 

Support real-life preparedness by: 

• Practicing drills during non-ideal conditions 
• Ensuring non-administrative staff can lead responses 
• Testing communication systems in a variety of scenarios 

4. Cultural barriers to reporting 

If staff don’t feel comfortable reporting concerns, administrators remain blind to developing problems. This often stems from past experiences where concerns were dismissed or ignored. 

Building trust requires: 

• Asking follow-up questions to understand root causes 
• Taking action on reported concerns 
• Making informal reporting as acceptable as formal processes 
• Regular, scheduled check-ins vs. waiting for problems to surface 

Resource download: School Faculty & Staff Safety Rules 

A simple formula for school safety success 

A people-first approach turns safety into a collaborative effort instead of a top-down compliance exercise. Those closest to potential problems become your most valuable safety partners. 

“When you have that kind of culture in your buildings and in your district, you will find the safety things you need to do to keep your students and your employees safe,” Rantz concluded. 

The key isn’t having all the answers. It’s creating an environment where the right questions get asked and the people with insights feel heard. 

Start with informal conversations, use technology to maintain consistency, and always follow up on concerns. Most importantly, dig down to the why behind unsafe behaviors before simply telling people to stop. 

Does your safety culture check all the boxes? Download our comprehensive school safety checklist: End-of-year school safety checklist > 

The post Ask Why: School Safety Starts with the Right Questions  appeared first on MEM.

Safety and risk professionals play a vital role in protecting lives, preventing injuries, and creating stronger workplaces. But what does it take to build a successful career in this important field? 

Brandon Jones, Director of Safety and Risk Services at MEM, has spent nearly 35 years helping businesses create safer workplaces in a variety of industries. He holds several certifications and has spent decades in both hands-on consulting and management in the environmental health and safety field. Today, he shares insights about building a rewarding career in safety and risk management. 

Why pursue a career in safety and risk management? 

According to Jones, the most compelling reason to enter the safety field is the meaningful impact you can make on people’s lives. Safety professionals work to reduce injuries and eliminate workplace exposures, protecting employees’ health and well-being. 

“You see those successes,” Jones explained. “You get thanks from those employees for how you’ve helped them and made their workplace better. It really motivates you to continue to do more.” 

The field offers remarkable versatility. Safety professionals can work in: 

• Construction 
• Manufacturing 
• Transportation 
• Healthcare 
• Agriculture 
• Plus many other industries 

“That’s the beauty of what we do in the insurance world,” said Jones, “and why I’ve tried to convince a lot of school-age kids that they ought to pursue a career in safety and health – just because it can take you down so many different paths.” 

A career in safety appeals to people who enjoy helping others, working with people, continuously learning, and staying curious by nature. If you don’t want to be stuck in an office every day, safety offers the perfect blend of field work and meaningful human interaction. 

Read a real story about how an MEM safety professional saved lives: A Breath of Fresh Air: How Safety and Risk Expertise Saved the Day > 

Essential skills and traits for safety success 

While technical knowledge is important, some of the most critical skills for safety professionals might surprise you. Safety professionals must influence others to implement their recommendations since they rarely have direct control over work environments. “You’ve really got to speak their language and tie it back to the why – what’s in it for them,” Jones said. 

Beyond influence, successful safety professionals need strong people skills, curiosity, adaptability, and clear communication abilities. 

Education and certification paths 

A strong educational foundation sets you up for success in your safety career. Jones recommends pursuing a Bachelor of Science in safety and health or related fields, such as: 

• Safety management 
• Risk management 
• Occupational health management 
• Industrial hygiene 

When choosing a program, look for accredited options. The educational landscape has evolved over the years, and most universities now offer remote learning options. “The beauty today is that most of these universities offer remote learning,” Jones noted. “You can do it from home if you’re not able to travel.” 

Professional certifications like CSP (Certified Safety Professional) and CIH (Certified Industrial Hygienist) can advance your career, though these typically come after gaining some field experience. 

The bottom line: For those just starting out or early in their career, a degree in safety or a related field establishes the foundation employers look for, making it easier to land that first role. 

Career progression and getting started 

Starting with a safety-related degree is a great way to break into this career, but it’s not the only way. It can start with a variety of different paths. Many successful professionals had prior industry experience in construction, agriculture, manufacturing, or other fields before transitioning to safety roles. 

Internships provide valuable real-world exposure for new graduates. In the field, the learning curve is steep but rewarding, as you can immediately apply your experiences to new challenges. 

Mid-career transitions are possible, too. Jones has seen former firefighters, police officers, and people with criminal justice degrees succeed in safety roles. “We can teach anybody safety,” Jones remarked, “but what we really look for… boils down to their personality, their style and how well they work with people.” 

New to a safety role? Here are our top three tips to start off on the right foot: Safety Manager 101: 3 Tips to Help Professionals New to Safety Roles > 

A day in the life of a safety professional 

Every day brings something different, which makes the work exciting and engaging. “That, to me, is what makes our profession and our roles here at MEM exciting, because every day is different,” Jones said. 

Daily activities might include: 

Field work 

• Site inspections 
• Hazard evaluations and safety assessments 
• Equipment evaluations 

Administrative work 

• Reports and documentation 
• Strategic planning 
• Scheduling site visits 

Training and development 

• Employee safety training 
• Management presentations 
• Custom program development 

There’s no shortage of variety. Jones noted that success requires self-motivation and planning skills, as safety professionals often control their own schedules and must determine the best use of their time. 

Building and maintaining safety culture 

Modern safety professionals do much more than traditional compliance work. Jones and his team have evolved their approach over the years. “We’ve actually started calling ourselves business consultants, because we get involved in so much more than just safety,” he explained. This broader approach can include examining hiring practices, wages, and turnover rates, since organizations with high turnover typically have more claims and injuries. 

Creating lasting change requires leadership support from the top. “If an employer is willing to partner with us, then we can move mountains,” Jones said. Finally, communication plays a crucial role in building a safety culture. Organizations need to communicate why safety initiatives matter and how they benefit everyone. 

Technology and data in modern safety careers 

The health and safety field continues to evolve alongside technology. Jones noted how industrial hygiene monitoring equipment has become dramatically smaller and lighter. Real-time analysis capabilities are quickly replacing the need to send samples to labs. 

Technology improvements include artificial intelligence applications, wearable technology, robotics integration, and advanced data analytics. However, this abundance of data also brings new challenges. “You can almost be overcome by too much data,” explained Jones. “Finding what is meaningful, what’s going to move the needle for you, is the key.” 

The pace of technological change requires continuous learning and staying current with industry trends through professional development. 

Check out this example of how technology keeps employees safer: Safety Solutions: How New Technology Protects Isolated Employees > 

Professional development and networking 

Building relationships within the safety community is essential for career growth. “Being involved in local or national organizations is key,” Jones advised, “because there’s always going to be someone out there who’s either experienced it or has the knowledge that you’re seeking.” 

Professional networks provide invaluable support throughout your career. Jones’s experience with these organizations has shown him that safety leaders across the country face similar challenges. 

Did you know? Developing a skilled workforce is one of the three focus areas for our corporate impact program at MEM. Our safety consultants participate in events like Build My Future, where high school students learn about careers in construction. This gives us the opportunity to highlight safety management as a career and encourage the next generation of safety pros. 

Your path forward in safety 

With a career in safety and risk management, you can make a real difference while building expertise across industries. 

“It’s a very rewarding profession, especially when you see the success of your efforts,” Jones said. “That’s what motivated me to continue to move forward in a career.” 

The field rewards those who stay curious and embrace change. “Continuous learning is really, for me, what it’s all about,” concluded Jones, “and really seeing the successes we have preventing injuries, reducing exposures, and protecting the health and well-being of the people who are out there working every day.” 

Hear from other MEM safety professionals on these WorkSAFE Podcast episodes: 

Slips, Trips, and Falls: Don’t Sweep Safety Risks Under the Rug > 

Industrial Hygiene: Your Guide to Hidden Workplace Hazards > 

The post Building a Career in Safety and Risk Management  appeared first on MEM.

On this episode of the WorkSafe Podcast, we explore roadside safety with Jon Nelson, a State Highway Safety & Traffic Engineer with the Missouri Department of Transportation. With years of experience in roadside safety and public outreach, Jon brings practical insights into what it takes to keep employees safe around roadways. 

The alarming scope of roadside work incidents 

The numbers paint a sobering picture. The National Safety Council reports that work zone crashes claimed the lives of 898 people and injured 40,170 in 2023. Since 2014, work zone deaths have increased 34%. Bureau of Labor Statistics data shows that most fatalities in work zones are drivers of vehicles. However, about 20% are pedestrians.

Nelson sees this reality across Missouri’s extensive road network. “We have around a thousand work zones in place at any given time on any given day in Missouri,” he explained. “Between MoDOT crews, contractors and other workers that are out there, there are literally thousands of men and women working on the road every day.” 

The scope of this risk extends far beyond the road construction industry. Among work zone fatalities are: 

• Law enforcement officers making traffic stops 
• Utility employees maintaining infrastructure 
• First responders responding to accidents 
• Tow truck operators helping stranded motorists 
• Everyday drivers dealing with car trouble 

“Unfortunately, we have about 150 pedestrians killed every year in our state,” Nelson explained. “Anywhere from 10 to 20% of those people actually didn’t start their trip as a pedestrian.” Roadside issues like flat tires, mechanical problems, and other emergencies put ordinary people in high-risk situations. 

What can you do to navigate these situations as safely as possible – whether you’re a pedestrian or a driver? Here’s what you need to know. 

Essential safety practices workers can control 

While you can’t control how others drive, you can take critical steps as a business owner to significantly reduce your employees’ risk in roadside scenarios. 

Training requirements for every role 

Preparing employees to perform roadside duties safely starts with thoughtful and consistent training requirements. Document the requirements for each role and make sure employees complete the required training before they enter the roadway. 

Many of these roles need training that goes beyond the basics to cover specific safety steps. Consider flaggers. While their job may seem simple, they perform some of the most critical work. 

“A flagger may have very specific ways they’re supposed to face traffic, or where they’re supposed to stand, or where they put the cones out,” explained Nelson. “That’s actually probably the most important job in that entire work zone.” 

Personal protective equipment that works 

High-visibility gear makes it easier for drivers to spot employees and prevent incidents. But effective high-vis gear needs to do more than just look bright. Employees need PPE that meets specific standards and stays visible in all weather and lighting conditions. 

We cover all things high-vis in this guide: High-visibility Safety Gear That’s More Than Just Bright Colors 

Environmental challenges require smart adaptations 

The risks of working near roads can change by the day. That’s why it’s crucial to regularly assess the work environment and make safety decisions appropriately. “Before our crews go out and do whatever work they’re going to do for that day, one of the things they do is a risk-based assessment of that specific job at that location,” commented Nelson. 

Site-specific risk assessment 

What does a site-specific assessment include? Before starting roadside work, take a look at these key factors: 

• Traffic patterns that change by time of day 
• Overhead power lines and potential dangers 
• Ground features like steep drop-offs 
• Sight distance limitations for approaching drivers 

Weather and visibility considerations 

Working out in the elements can present a wide range of challenges. Make sure you’re prepared to respond to different scenarios, from excessive heat to winter weather. Here are some common environmental challenges and the adaptations you’ll need to make to keep crews safe: 

Communication is a critical safety lifeline 

Many incidents and injuries can be traced back to a lack of clear communication. Solid, consistent communication practices keep everyone on the same page and help prevent incidents in high-risk roadside environments. 

Teamwork makes the safety dream work 

Create safety layers by making sure crews are looking out for each other. This teamwork becomes crucial when crew members operate heavy equipment or work with their backs to traffic. Teams must establish clear communication using radios, hand signals, and face-to-face conversation to ensure everyone is aware of what’s happening around them. 

“You need to know what your coworkers are doing,” said Nelson. “You need to know where that equipment is getting ready to move to. You need to know when that flagger releases traffic to come your direction.” 

Clear signs and traffic control 

The importance of communication extends beyond the work crew to the public driving through. “When we set up our work zones, we need to make sure that we’re clearly communicating those expectations for those drivers as they approach,” Nelson explained. Advance warning gives drivers time to process lane closures and understand exactly which lane is affected and where the closure occurs. 

Overcoming complacency to routine dangers 

Even experienced crews face the challenge of staying safety-focused when roadside work becomes routine. “We get so accustomed to doing what we do,” Nelson said. “Sometimes, we just slip into autopilot mode. And there’s a real risk with that.” 

Speaking up about unsafe practices 

Teach employees to speak up if they see colleagues not following safety protocol. Explicitly setting this expectation helps remove some of the stigma around ‘calling someone out.’ “Do it in a respectful manner,” reminds Nelson. “Do it from a mindset of keeping each other safe.” 

Here’s an example: If you see a coworker entering a work area without proper high-visibility gear, don’t assume someone else will address it. Approach them directly: “Hey, I noticed you don’t have your vest on. Why don’t you grab one from the truck? We always wear high-vis gear in that area for safety.” Intermediate intervention keeps a small oversight from becoming a major incident. 

Taking the first steps toward better roadside safety 

Practically speaking, what can you do to strengthen your roadside safety program? Start here. 

Safety policies and procedures 

For organizations with roadside construction crews, documenting and training employees on safety protocols is critical. These should include: 

• Vehicle operation standards and requirements 
• Communication protocols for high-risk work environments 
• Training requirements before employees work near roadways 

Even if your employees aren’t working roadside, Nelson stressed that these risks affect most employers. Remember, most roadside incident fatalities are drivers, not pedestrians. 

“Almost all employers have employees who drive every day,” Nelson pointed out, “whether that’s part of the job or just getting to and from the workplace.” Create practical safe driving policies and training for all employees, including: 

• Emergency roadside procedures for unexpected situations 
• Distracted driving policy that covers cell phone use 
• Defensive driving training to improve overall safety on the road 

Get a jump start by downloading our free safe driving policies: Four Must-Have Safe Driving Policies for Every Business 

Individual accountability and public responsibility 

During training and safety meetings, remind employees that everyone who drives through work zones shares responsibility for employee safety. Nelson laid out non-negotiable guidelines for any driver in a work zone: 

“No matter what, I’m going to slow down. I’m going to put the phone down. I’m going to pay full attention. It doesn’t matter if I’m running late, if I’ve had a bad day, or if I really need to make that phone call.” 

Making this commitment as a driver and relaying this expectation to employees can reduce the number of work zone incidents and save lives. 

The bottom line: Roadside safety takes proper training, equipment, communication, and mutual accountability. While we can’t eliminate all risks, following proven safety practices reduces the chance that anyone working near roads becomes part of these tragic statistics. 

Need more safety resources? Our resource library is free for everyone. Check out all our safe driving resources, including videos, sample policies, toolbox talks, and more. 

The post Working Near Roads: Safety Essentials to Reduce Roadside Risk  appeared first on MEM.

On this episode of the WorkSafe Podcast, we explored how to build practical safety habits that extend from the workplace to home with Sheila Schmidt, MEM Safety and Risk Services Regional Manager. Sheila’s decades of experience as a field safety consultant give her a unique perspective on how the same safety principles that protect employees on the job can (and should) follow them home. 

Why home safety matters for your work life 

Building consistent safety habits in all areas of life strengthens your foundation for injury prevention everywhere. 

The connection between home and workplace injuries 

Americans experienced more than 52 million medically consulted injuries in 2023. When you get hurt during your personal time, the impact extends beyond your weekend plans. It can affect your ability to perform at work, attend regularly, and maintain productivity. 

“We face the same hazards at home that we do at work,” explained Schmidt. “While we’re not going to have as much of a formal response to them, we still need to have some sort of preparation and awareness of those hazards.” 

Safety habits are transferable skills 

The safety training you receive at work, from lockout/tagout procedures to PPE requirements, includes principles that apply to home situations. For example: 

Safety at home is an extension of the mindset you’ve developed at work – just applied to different environments. 

Common home hazards that mirror workplace risks 

Your home contains many of the same hazards you’re trained to avoid at work, but without the formal safety programs to address them. 

Slips, trips, and falls: the #1 risk everywhere 

Gravity is a hazard at home and in the workplace. The National Safety Council reports that falls are the second leading cause of preventable injury-related death, resulting in 46,100 deaths in 2023. The housekeeping practices that prevent workplace falls are equally important in your personal space. 

“I see many homes where the signal to take something up or down stairs is leaving it on the steps,” Schmidt noted. “But now we’ve just created a hazard on our stairs.” 

Simple housekeeping changes can reduce your risk of slips, trips and falls: 

• Keep stairs clear of items, even temporarily. 
• Ensure walking surfaces are well-lit and level. 
• Address known hazards that household members might avoid but visitors wouldn’t know about. 
• Clean up spills immediately. 

Walk through your home with fresh eyes, imagining you’re a first-time visitor. What hazards would you notice that you’ve learned to navigate around? 

Read next: Slips, Trips, and Falls: Don’t Sweep Safety Risks Under the Rug > 

Ladder safety doesn’t stop at 5 p.m. 

Whether you’re cleaning gutters, hanging holiday decorations, or changing a light bulb, follow the same ladder safety principles at home that you do at work. 

“Make sure you’re using the right ladder for the job,” advised Schmidt. “Is it in good condition? Is it going to get you high enough so that you’re not standing on the top rung or overreaching? Is it set on flat ground with a 4:1 slope away from the building?” 

Tips for safe home ladder use: 

• Have the right type of ladder readily available (don’t store it in the garage if you need it in the kitchen). 
• Use A-frame ladders for their intended purpose – never lean them against walls. 
• Have someone spot you when possible. 
• Consider step stools for routine tasks to avoid climbing on counters or chairs. 

Read next: Ladders Last: Putting Safety First When Working at Heights > 

Bringing the workplace PPE mindset home 

Personal protective equipment isn’t limited to the job site. Many home activities require the same level of protection you’d use at work. 

When to wear protective equipment at home 

“We think about PPE in the workplace – hearing protection, safety glasses,” Schmidt said. “How does that translate to our home life? Are you wearing safety glasses or hearing protection when you’re using the mower? What kind of shoes are we wearing?” 

Consider these common home activities that require PPE: 

• Mowing and yard work: Closed-toe shoes, long pants, eye protection, hearing protection 
• DIY projects: Safety glasses, gloves, appropriate footwear 
• Power tool use: All relevant workplace PPE standards apply 

Here’s an example: Professional landscapers wear long pants and long sleeves even in hot weather. They’re protecting against flying debris, insect stings, and sun exposure – the same risks you face during weekend yard work. 

Planning and preparation for home projects 

Before starting any home project, apply the same planning approach you’d use for workplace tasks. 

“Make sure you understand the full project before you start,” Schmidt recommended. “YouTube is a great resource. Understand all the steps involved from beginning to end. Many creators will even offer safety tips before they start.” 

Essential steps to prep: 

• Research the entire process, not just the end result 
• Read equipment manuals and warning labels 
• Never remove guards or modify tools 
• Have all necessary PPE before beginning 
• Understand what could go wrong and how to respond 

Remember: The warnings and guards on consumer tools exist for the same reasons they do on workplace equipment. Someone was injured, and the manufacturer added protection to prevent similar incidents. 

Building a family safety culture 

Creating a safety-focused environment at home benefits everyone and reinforces the habits that keep you safe at work. 

Looking out for one another 

A successful workplace safety culture depends on everyone watching out for each other. A family safety culture requires the same collective awareness. 

“If you see a spouse or a kid climbing up on a chair, offer a ladder,” Schmidt suggested. “Let them know why: ‘This is safer, and I don’t want you to get hurt.’ As you reiterate that, you start to set the expectation.” 

Effective family safety communication means being specific rather than generic: 

Specificity helps your loved ones understand exactly what safe behavior looks like. 

Making safety generational 

Safety habits, both good and bad, get passed down through families. The behaviors you model today influence how future generations approach risk. 

“You’re setting the tone going forward,” Schmidt explained. “We’re making it better for each generation after us.” 

The bottom line: Breaking cycles of unsafe practices requires conscious effort, but the benefits extend far into the future. 

How employers can support home safety 

Forward-thinking employers recognize that employee well-being doesn’t stop at the workplace door. Here are some ways you can support your employees in building safety cultures at home. 

Extending PPE access beyond work hours 

Some of the most progressive safety cultures, Schmidt explained, include allowing employees to borrow workplace safety equipment for home use: 

If they need hearing protection and eye protection at home, or somebody needs to do gutters, Christmas lights, or deer hunting and they can borrow fall protection for a weekend… absolutely. 

Not only are you communicating the importance of that safety culture, but you’re showing you care about employees as people, whether they’re on the clock or off. 

This approach benefits both employees and employers by: 

• Demonstrating genuine care for employee wellbeing 
• Ensuring employees return to work injury-free 
• Reinforcing proper PPE usage and comfort with equipment 
• Building safety habits that carry over to the workplace 

By consistently emphasizing safety both on and off the job, you’ll help employees develop comprehensive safety awareness that benefits everyone. 

Start small, think big 

You don’t need a formal home safety program with three-ring binders and detailed procedures. Start with awareness and small, consistent actions. 

“Don’t let the little stuff become the big stuff,” Schmidt advised. “Start small, because that’s the stuff that matters the most. You should be aware of what hazards exist, how you’re going to protect yourself, and how you can encourage others to be safe as well.” 

Getting started: simple home safety checklist 

	Walk through your home to identify obvious hazards. Look for trip hazards, poor lighting, or unstable surfaces.
	Keep basic safety equipment easily accessible. Place step stools, flashlights, and first aid supplies where you need them most.
	Apply workplace safety principles to home projects. Read manuals, wear appropriate PPE, and don’t bypass safety guards.
	Have specific safety conversations with family members. Replace “be careful” with concrete instructions like “wear your helmet and stay on the sidewalk.”
	Learn from others’ experiences and near misses. Pay attention to warning labels and ask yourself why they exist.
	Check and maintain your safety equipment. Ensure smoke detectors have fresh batteries, ladders are in good condition, and walking surfaces are well lit.
	Create designated spots for items going up or down stairs. Avoid leaving items on steps, even temporarily.
	Establish emergency plans. Know evacuation routes and have emergency contacts readily available.

The goal isn’t perfection – it’s building the same safety awareness you use at work into your personal life. 

The safety mindset never clocks out 

Safety isn’t a compliance checkbox that you leave at the office; it’s a mindset that protects you and your loved ones everywhere you go. 

When you integrate a safety mindset into all aspects of your life, you become more aware of hazards, more prepared for risks, and more likely to make choices that protect yourself and others. That’s a life skill that pays dividends in every environment. 

Ready to start thinking intentionally about your home safety culture? Our safety resource library is free for everyone, always. 

The post Practical Home Safety Tips: Bringing Work Habits Home  appeared first on MEM.

When you think of workplace safety, you might picture hard hats and safety glasses. But some of the most serious risks on the job are the ones you can’t see. Airborne chemicals. Excessive noise. Poor ventilation. These exposures can go unnoticed until an employee develops a long-term health condition. By then, it may be too late to prevent permanent damage or disability. 

Listen to this episode of the WorkSAFE Podcast, or read the show notes below.  

What is industrial hygiene and why should you care? 

According to Kauffman, industrial hygiene is “the process of anticipating, recognizing, evaluating, and controlling workplace health hazards in an effort to protect worker health and well-being.” 

Classifying workplace health hazards 

Knowing what to look for is the first step in protecting your workforce from serious long-term health problems. Industrial hygiene hazards fall into four main categories: 

• Physical hazards like noise, dust, and radiation 
• Chemical hazards including solvents and welding fumes 
• Biological agents such as mold or bacteria 
• Ergonomic issues from repetitive motions or awkward positions 

Unlike a wet floor or an unguarded machine, industrial hygiene hazards are often invisible. You can’t see welding fumes accumulating in someone’s lungs or hear the gradual hearing damage that excessive noise causes. 

The hidden cost of occupational diseases 

“There can be a latency period for an occupational disease to develop and manifest symptoms,” Kaufman noted. This delay can make it tricky to connect the symptoms with the exposure. Once symptoms do appear, the employee may already have an irreversible condition like hearing loss. 

The bottom line: These conditions often result in expensive work comp claims that impact your business for years. Prevention costs a fraction of the healthcare and productivity costs associated with occupational diseases. 

Most common industrial hygiene hazards in the workplace 

Certain hazards appear across many different industries and work environments. Recognizing these common risks can help you identify potential problems in your own workplace. 

Excessive noise exposure 

“One of the most common inadequately controlled workplace exposures we find is excessive noise levels,” Kaufman said. Noise hazards exist across many industries, including manufacturing and construction, where machines create constant sound or impact noises. 

Here’s a simple test: If you’re within arm’s length of someone and you have to yell to be heard, you probably need professional hearing protection. 

Chemical exposures 

Chemical hazards are common in manufacturing environments where potentially hazardous substances are used in production processes. Fumes from carbon steel torching, plasma cutting, and MIG welding can expose employees to dangerous particles. Even seemingly safe products can pose risks. For example, some welding anti-spatter products contain methylene chloride, which is a suspected carcinogen with strict OSHA compliance requirements. 

Sometimes, simply replacing these chemicals with safer alternatives can eliminate the risk without disrupting production processes. 

Dangerous dust particles 

Exposure to respirable dust is a concern in industries like granite and quartz countertop fabrication, where workers are exposed to crystalline silica dust, and in construction during concrete cutting and sandblasting operations. Dust exposure in these fields frequently exceeds OSHA limits. 

How it works: MEM’s industrial hygiene evaluation 

Led by Kauffman, MEM’s industrial hygiene team takes a systematic approach to identifying and addressing health hazards. We focus on uncovering actionable information and making impactful recommendations. 

The evaluation process 

We start by talking through the policyholder’s specific concerns and then scheduling an on-site evaluation if necessary. The process involves specialized equipment, such as decibel meters to measure sound levels and air sampling pumps for silica. 

“We try to capture as much of the workday as we can, to get good data,” Kauffman explained. After testing, the team provides a detailed report with findings and recommendations. If lab results show elevated levels, they call the policyholder ASAP to discuss the findings before the formal report arrives.” 

Focus on prevention, not just compliance 

At MEM, we value OSHA compliance standards. Our approach to safety evaluations differs from typical compliance monitoring – rather than simply meeting regulatory requirements; our focus is on identifying problems and providing data for decision-making. Our preventive approach helps policyholders act on risks before they turn into serious problems. 

Real-world success stories 

Kauffman shared two real success stories that demonstrate how proactive industrial hygiene assessment can protect employee health while improving workplace conditions and productivity. 

Case study: Dust control solution 

A policyholder contacted MEM about elevated dust levels in their facility. Kauffman’s team conducted air testing, which confirmed the problem. The solution was two-step: 

1. First, the policyholder immediately implemented an interim respirator program to ensure employee safety while planning permanent improvements. 

2. Next, they applied for and received an MEM safety grant to help fund improved ventilation throughout the facility. 

After the new system was installed, follow-up testing showed significant improvement. Kauffman described the mood in the building: “The other great thing here was that the employees were so happy.” Employees reported a dramatic boost in comfort and their ability to perform daily tasks. 

MEM’s safety grant program helps fund dozens of projects like this one every year. Here’s how policyholders can apply.  

Case study: Solving the mystery of workplace headaches 

Another case involved a more complex investigation. The policyholder’s employees were experiencing unexplained headaches at work. Initially, they suspected that the new LED lighting might be too strong. 

Through systematic testing, however, MEM discovered the real culprit: carbon monoxide from two separate sources. Propane forklifts were operating in a space that was too small, and a damaged heat exchanger in the HVAC system was also contributing to the problem. 

The solution addressed both sources by: 

• Limiting the number of forklifts that could operate in the area 
• Repairing the HVAC system 
• Ultimately, replacing the forklift fleet with newer, cleaner-running equipment 

Follow-up testing confirmed levels were well below OSHA limits, and the headache problem was resolved. This story highlights how proper air quality management can solve health problems that might otherwise go undiagnosed. 

Cost-effective ways to get started 

You don’t need a huge budget to begin addressing industrial hygiene hazards. Several free and low-cost resources can help you identify potential problems and take steps toward protecting your employees. 

Free and low-cost resources 

Start with what you already have. If you have chemicals in your facility, review the safety data sheets for all products you use. “Every workplace using chemicals should have a hazard communication program,” Kauffman advised. “If you’ve got chemicals in your facility, take a look at the safety data sheets for those products.” 

Look for the word Danger on labels, which indicates products containing substances requiring special attention. Icons and pictograms can provide additional warnings about specific hazards like respiratory risks. 

Check with your state’s Department of Labor for free consultation programs for smaller employers. These programs provide professional assessments at no cost, and the only requirement is that you address the hazards they identify. 

Simple improvements can make a big difference 

Good ventilation is fundamental to industrial hygiene and clean air in the workplace. Simple changes like adding fans or improving air circulation can significantly reduce exposure to airborne hazards. 

“Having good air quality is key to keeping people breathing easier on the job,” Kauffman emphasized. While ventilation improvements require investment, they’re often highly effective and can provide immediate benefits. 

When to call in the experts 

While there’s a lot you can do to improve industrial hygiene, it’s also crucial to recognize when you need professional help. Some situations require specialized knowledge and equipment that only trained industrial hygienists can provide. 

Red flags that require professional assessment 

Some situations call for bringing in the experts: 

• Employees reporting unexplained symptoms like headaches, respiratory issues, or fatigue 
• Work processes involving known hazardous materials 
• High-dust or high-noise environments 
• Recent OSHA visits or citations 

“Many times, these things don’t produce pain. It’s not like a laceration where you immediately know that there’s an injury,” Kauffman explained. Because these hazards are often silent, it’s important to stay vigilant and take concerns seriously. 

How your insurance carrier can help 

Specialized work comp carriers like MEM may provide industrial hygiene services at no charge to policyholders. At MEM, we also offer safety grants to help fund safety improvements and customized safety training. 

Your insurance carrier shares your goal of identifying concerns before they turn into long-term problems and costly claims. Be sure to take advantage of any resources they offer to protect your employees. 

Protecting your most valuable asset 

The keys to successful industrial hygiene are awareness and proactive assessment. “Know your workplace,” Kauffman advised, “and know what could be a potential hazard that could result in someone becoming ill on the job.” 

Your employees are your most valuable asset. Protecting them from long-term health risks isn’t just good business; it’s the right thing to do. 

Ready to take the next step? MEM policyholders can contact Safety and Risk Services for an industrial hygiene assessment. For safety checklists, posters and more, check out our comprehensive resource library. 

The post Industrial Hygiene: Your Guide to Hidden Workplace Hazards  appeared first on MEM.

For many policyholders, the thought of a visit from a loss prevention or safety consultant feels intimidating. It’s easy to assume it’s all about finding mistakes or pointing out what’s wrong. But these visits aren’t about catching business owners off guard; they are about helping them succeed.

The role of a workers compensation safety consultant isn’t to penalize policyholders. They aim to provide customized recommendations to make workplaces safer, reduce claims, and save businesses money.

Listen to this episode of the WorkSAFE Podcast, or read the show notes below. 

What do Safety and Risk Consultants do?

According to Wilson, Safety and Risk Consultants have two customers: the policyholder and the underwriter. For a policyholder, they provide services that focus on safety and managing risk. This may look like:

• Pointing out positive actions. Consultants reinforce what business owners are doing right.
• Identifying areas for improvement. Consultants additionally highlight uncontrolled hazards, or safety areas that could use improvement.
• Offering formal recommendations. If an uncontrolled hazard is important enough, then a consultant will formally share and follow up on their concerns.

When it comes to underwriters, Safety and Risk Consultants help paint a picture of how proactive a policyholder is – or isn’t – at addressing safety risk. Wilson points to the recommendation life cycle, or whether or not a workplace safety concern was addressed and might have to be made again.

“I use the term life cycle because just knowing that a recommendation was issued does not tell the whole story,” Wilson shared. “For example, if a recommendation ends up being complied with and embraced by the policyholder, then the picture painted is that of a partner in safety that’s committed to continual improvement. But if the recommendation is ignored, then that paints a very different picture. So at the end of the day, we provide both the policyholder and the underwriter with information so that they can make informed business decisions, and our recommendations are a part of that information.”

How are safety recommendations different than OSHA audits or inspections?

Compliance with safety standards and regulations is essential. However, audits and citations fall outside the realm of a consultant. They focus on what hazards are likely to cause an injury today.

“Here at MEM, we pride ourselves on being consultants and not inspectors,” Wilson specified. “We do not perform audits. We truly consult with the policyholders.” This means focusing on three key tasks: fostering safe workplaces, controlling costs, and maximizing profitability.

The Occupational Safety and Health Administration (OSHA) has a different focus. “OSHA is more concerned with whether you are in compliance with the regulations,” he added. “If you’re not, then they may issue a citation, which often includes a fine and compliance is required.”

What does a risk assessment look like?

The average risk assessment begins with a conversation. A Safety and Risk Consultant wants to know about every aspect of a business: safety culture, work environment, and past and recent losses. What does work look like on an average day? How many employees are there?

Then, the consultant will watch these processes in action. “We take the time to observe all the processes from start to finish,” Wilson shared. “We’ll spend time conversing with the supervisors and the frontline employees, and really try to get a more well-rounded understanding of where the policyholder is in the development of their safety and health efforts.”

Receiving a recommendation letter

Throughout it all, the consultants reinforce positive observations and highlight any uncontrolled hazards. What needs to be fixed, and what are the available solutions? How long should implementing a solution take? Consultants will combine their recommendations with supporting materials, such as sample programs, loss analyses, or resources.

Safety recommendations aren’t a punishment

For many employers, receiving a safety recommendation can feel like a punishment. Having a safety professional point out things that aren’t quite right comes across as a criticism. But for Wilson, the key to eliminating these negative feelings is to build a meaningful relationship.

“It all starts with building a relationship with our policyholders and really taking the time to understand them, their operations, their process flows, their pressures, what restrictions they have, what financial limitations they have,” he explained. “Also spending quite a bit of time understanding their loss trending and the loss trending for their industry. All the while keeping in mind that their time, just like ours, is very valuable.”

Wilson uses tools to help policyholders understand that safety improvements truly pay off. For example, a return investment calculator shows future savings, and a tool called ModMaster breaks down how losses impact premiums. “We focus once again on those top loss causes and not bogging them down with every regulatory issue that they may have. We also want to point out the positive observations and help build on those successes.”

What if a safety recommendation isn’t enough?

If a safety recommendation isn’t enough, a Safety and Risk Consultant may recommend a service plan. A service plan addresses safety issues that may require complex or long-term solutions. Wilson highlights that this often requires a partnership with an employer that spans months or even years.

Some safety issues are remedied with a short-term investment of time, money, or effort. However, other issues need additional support and time to be addressed.

Safety recommendations: Saving lives and money

Once a safety recommendation is made, outreach doesn’t end there. Consultants continue to follow up. They want to know not only about implemented solutions but also their impact on the business. “How are the employees adapting?” Wilson asks. “Were there any unforeseen issues, either positive or negative, as a result of the solution, but ultimately to determine the final status of the recommendation?”

Wilson encourages employers to ask questions and keep an open mind. Safety solutions can have a cost, but so does ignoring hazards. And those costs take many forms: losing people, lower morale, higher premiums, OSHA citations, production downtime, and training new employees. A positive relationship with a consultant can save lives and money.

“Simply put, I just like everyone to know that our recommendations are carefully crafted to provide them with opportunities to make significant improvements in their workplace safety and in their profitability.”

The post Safety Recommendations: How Custom Solutions Benefit Businesses appeared first on MEM.

However, taking a few extra moments to prioritize safety during your end-of-year breakdown can significantly reduce the risk of injuries and ensure a healthy and happy start to your well-deserved time off. Utilize this checklist to keep yourself safe:

Moving & lifting like a pro

• Heavy lifting? Team up! ✓​ Remember, team lifting is crucial for all those substantial items like furniture, bookshelves, and stacks of boxes. Avoid the risk of back strains and other musculoskeletal injuries by teaming up with a co-worker. Coordinate your movements and lift with your legs, not your back.
• Navigate stairs with caution! ✓​ When carrying items on stairs, always use the handrail. Ensure your vision isn’t obstructed by what you’re carrying. Take your time and maintain a secure footing to prevent falls.
• Elevate heavy loads safely! ✓​ If your school provides an elevator, utilize it to transport bulky or heavy items between floors. This simple step can significantly reduce the strain on your body and prevent potential injuries.

Reaching new heights safely

• Use proper equipment for elevated tasks! ✓​ When reaching for items on high shelves or taking down decorations, always use a stable footstool or ladder. Never stand on chairs, desks, or makeshift supports. Remember the three-point contact rule – keep two feet and one hand in contact with the ladder to maintain balance and prevent falls.

Maintaining a safe environment

• Keep emergency exits clear! ✓​ Before locking up for the summer, conduct a thorough check to ensure all fire exits, fire extinguishers, and alarm pull stations are completely clear, unobstructed, and easily accessible. This is vital for the safety of anyone who may need to access the building.
• Dispose of waste safely! ✓​ Never use your hands or feet to compress garbage in trash cans. This practice can lead to cuts, punctures, and exposure to potentially harmful substances. Utilize appropriate trash bags and ensure they are properly tied and disposed of.

By consciously incorporating these safety measures into your end-of-year routine, you’re not just tidying your classroom but actively mitigating risks and safeguarding your well-being. A few extra moments of attention now can translate to a summer free from preventable injuries.

Thank you for your incredible dedication throughout the school year. As your partner in safety, we wish you a happy, healthy, and safe summer break!

The post Summer Send-Off: End-of-Year School Safety Checklist appeared first on MEM.

That means we’re with you from the start, offering guidance as you onboard employees and working alongside you to develop a culture of safety. Our Safety and Risk Services team is here to make sure you’re not navigating workplace risks alone. 

Check out the video below to learn how our Safety and Risk Services Team can help build confidence at your workplace! 

Safety is in our DNA 

More than 85% of MEM policyholders go injury-free year after year—and we’re proud of that. But we’re not stopping there. Our team of safety professionals is committed to helping your business reduce risks, lower costs, and protect your people. 

Our team of safety professionals help policyholders access the safety resources they need, lead engaging seminars and customized training sessions, and visit workplaces to assess potential hazards helping owners understand how risks impact their operations. 

Why safety programs matter 

A strong safety program does more than protect your employees—it can also reduce your workers compensation premium by preventing injuries and managing claims more effectively. At MEM, we don’t just talk about safety—we invest in it. 

We believe funding should never be a barrier to a safer workplace. That’s why we created the MEM Safety Grant Program. Through this program, policyholders can apply for matching funds up to $10,000 to invest in high-impact safety improvements. 

It’s a smart way to double your investment in the safety equipment and tools that matter most. 

Making safety simpler with strategic partnerships 

We’ve also partnered with several third-party providers to offer tools and services that make building a safer workplace easier—and sometimes more affordable: 

• WorkSTEPS Post-Offer Employment Testing (POET): Ensures new hires are physically capable of performing the demands of a job, helping reduce early-career injuries. 

• IntegrityFirst Testing: A pre-hire behavioral assessment designed to screen out high-risk candidates before they join your team. 

Safety builds confidence—and that’s good for business 

Every industry has its unique risks. But employees who are trained and prepared to navigate those risks can do their jobs with confidence. That means fewer injuries, better morale, and healthier workplaces overall. 

At MEM, we’re here to help you build a culture of safety—one where your team is empowered to work with confidence every day. 

The post More Than a Policy: How MEM Supports Safe, Productive Workplaces  appeared first on MEM.

Slips, trips, and falls are a persistent problem across industries. Despite extensive studies, detailed recommendations, and countless safety initiatives, these incidents continue to rank as the number one cause of workplace injuries. Why is this problem so persistent? What can employers do to make real progress?

Listen to this episode of the WorkSAFE Podcast, or read the show notes below. 

Slips, trips, and falls: A leading cause of workplace injury

Every workplace has exposure risk to a slip, trip, or fall. Not all falls are the same. A same-level fall often follows a slip or trip. It may be the result of slipping on a wet cafeteria floor, tripping on an uneven construction-site surface, or watching a smartphone instead of the path ahead.

A fall from height occurs when someone falls from an elevated surface. Some employers think that working from heights is only an occupational hazard if the distance is very high. For example, trimming trees or replacing a roof. But falling from even a short distance, in the wrong way, on the wrong type of surface, can result in serious injury. 

Symptoms of an unhealthy company culture

While the circumstances of a slip, trip, or fall can differ company to company, Wilson points to a culture of complacency as the cause most responsible. Uncontrolled safety hazards are symptoms of deeper problems, such as:

• Upper management failing to set safety expectations
• Middle management failing to train employees on safety processes or enforce them
• Frontline employees disregarding safety rules, ignoring their surroundings, or not considering the consequences of unsafe behavior

Tips for building a stronger safety culture

Physical hazards are easy to correct, but company culture is harder to change. “Unfortunately, there’s no switch that can be thrown that fixes your culture or corrects all of your behaviors,” Wilson pointed out. “Turns out that it’s a process, sometimes a slow process of continual improvement. And as one of those aspects, culture or behavior, improves or degrades, it tends to drag the other in the same direction.”

To strengthen safety culture in the workplace, employers need to set the right expectations. There are three key components Wilson recommends employers address when looking to eliminate workplace hazards of any kind:  

1. Set your expectations. How do you want to control safety hazards in the workplace? Whether it’s wearing slip-resistant footwear or cleaning up spills when spotted, create safety rules and policies that address the hazards unique to your business.  

2. Set up safety training. Teach employees how to use equipment, complete everyday tasks safely, and maintain situational awareness. New hires are at an increased risk of injury; take time to onboard them and check their understanding.  

3. Enforce your expectations. Everyone within the company needs to keep each other accountable – frontline workers and leaders alike. When safety guidelines aren’t followed, they are rendered ineffective. Enforce the rules you set.  

“A failure in any one of those three points significantly erodes the effectiveness of the entire the entire effort,” Wilson shared.   

3 ways to reduce slip, trip, and fall risk in the workplace

Employers can begin to strengthen their safety culture, and prevent slips, trips, and falls, one step at a time.  

Focus on practical changes

New innovations growing in popularity include everything from floor treatments to artificial intelligence (AI)-enabled cameras that can identify and alert when a person falls. But Wilson reminds employers that addressing the basics takes priority.

“The basics are still the basics,” Wilson highlighted. “And when it comes to operations, facilities and equipment, I would encourage folks to entertain the new tech, but to focus on the basics, which are engineering out the hazards whenever possible: maintaining your walkways, ensuring adequate lighting, encouraging, really fostering situational awareness. That’s absolutely huge.”   

Eliminate ladders where possible

A key way to reduce falls from heights is to eliminate ladders where possible. Wilson points out that nearly every workplace will have a task that requires a ladder. But he strongly encourages employers to find alternatives when possible.

In one of his very first cases as a new consultant, Wilson investigated a fatality involving a 24 year-old man. He’d fallen from a ladder – from just five feet up. Wilson encourages employers to take a firm stance on falls from heights: “Why do I say draw a line in the sand here? Because falls from heights, they change lives, they take lives, and they absolutely crush profitability.”

Lead by example

To foster real change, employers must lead by example. “When you’re out on the production floor, doesn’t matter if you’re the president, the CEO, you have your safety glasses on,” Wilson shared. “If you don’t have your safety glasses on and one of your team members says something to you, you thank them and you go get a pair of safety glasses and you put it on.” 

Doing this reinforces a culture where everyone is willing to participate and is committed to the safety of themselves and their coworkers. “Leadership engagement and support are absolutely vital to effectively controlling any hazard,” Wilson said. “If you think about it, they set the expectations. Training is required by them and accountability enforcement is held by them.” 

Understanding slips, trips, and falls in your workplace

Every workplace is unique. Some may struggle with same-level falls, while others are at an increased risk of falls from heights due to their industry. Recent claims and near misses can help you understand which one your business may struggle with more.

“If you’re struggling with those same level events, focus your efforts on housekeeping, preventative maintenance, and enhancing that situational awareness,” he said. “If you find yourself dealing with falls from heights, then you have to draw this line in the sand and commit yourself to developing those safe expectations, training on those expectations, enforcing those expectations.” 

Sometimes, it can take months, or even years, to see the full benefit of making a commitment to change. For Wilson, one of the most important messages employers can share is that these safety efforts aren’t just about employees – it’s also about the ones that love. “There’s somebody out there that needs them, that relies on them, that loves them, and they need them to come home,” he share. “And they need them to come home with complete bodies and full capacity.” 

The post Slips, Trips, and Falls: Don’t Sweep Safety Risks Under the Rug appeared first on MEM.

Despite significant advancements in workplace safety over the years, new hires continue to face a disproportionately high risk of injuries on the job. Fostering a safe work environment starts with equipping team members, especially new ones, with the knowledge and tools they need to stay safe from day one. Employers can do this by developing a strong new hire onboarding process.

Listen to this episode of the WorkSAFE Podcast, or read the show notes below. 

Why are new hire injury rates so high?

Year over year, new hire injury rates present employers with a challenge. Workplaces are getting safer, and technology is improving every day. Why are new employees injured on the job so frequently? 

“I believe it’s based on two things,” Schmidt pointed out. “One is math. We have so much turnover and movement across so many industries that we’re just seeing more and more new hires than we have in the past. So we have more new hires than we’re used to. Also, we’re pushing those new hires out faster. They’re usually filling vacant spots and we need them to hit the ground running.” 

Common sense isn’t a safety strategy

Due to quicker turnover and higher expectations, many employers leave new hires to figure things out and rely on their own ‘common sense’. But this isn’t a safety strategy.

“We cannot simply rely on common sense,” Schmidt challenges. “You truly have to educate your employees, make them aware of the hazards, and provide them with a safe working environment and not just expect them to know better or do better.” 

The importance of new hire onboarding

New employees can only contribute to growth if they are safe and properly trained. Taking the time to educate them ensures that growing your workforce doesn’t cost you more. “While employers are in a hurry to get good people into those positions, this is the time more than ever to slow down,” Schmidt shared.  

Creating a strong new hire onboarding process

A strong onboarding process is about more than just paperwork and orientation. “Make sure you get the right people in the positions and make sure that they are properly onboarded so that you can avoid those illnesses, those injuries from throwing them out possibly before they’re ready. Having a strong onboarding process in place is going to help you do that.” 

Set expectations early

Safety will compete alongside other workplace focuses: customer service, productivity, and role responsibilities. Employers should set the stage early and ensure safety is presented as essential. Introduce employees to all safety processes and rules you expect them to follow.

Choose your mentors carefully

Peer-to-peer training is often part of the new hire onboarding experience. Choose your mentors carefully. Employee leaders should have good communication skills and be strong examples of workplace safety. In addition, they should have the confidence to address unsafe behavior when they see it and offer correction.

Schmidt highlights that it’s important not to ‘crack the culture’ you build around safety by undermining your own rules and processes. For new hires, much of their early knowledge comes from watching and learning from those around them. But as soon as you ignore the rules you set or make exceptions, safety efforts quickly become worthless. 

Encourage questions and feedback

Asking questions is how we learn. It’s vital that new hires are onboarded in an environment where it’s okay to stop and ask questions. Ask employees to talk you through what they’ve just learned and ask questions if they get stuck or are confused.

“What we have to realize is our new employees don’t know what they don’t know,” Schmidt explained. “So what that means is we need to anticipate where problems may be, anticipate questions, and give them the comfort to ask any questions that they may have.”

New hires also bring fresh eyes to the workplace. They may bring great improvements, suggestions, or thoughts about the new hire onboarding process. Empower employees to share their ideas with you.

Innovating the new hire onboarding process

“When we talk about a strong onboarding process, of course, safety is our number one priority,” Schmidt shared. “But we encourage the employer to think bigger.” Innovation can be a game-changer for new employees. She highlights additions she’s seen that add increased value to the onboarding process:

• Short videos. The correct way of completing a task or using equipment provides consistent information and makes referring back to the right way to do things convenient.
• Text messages. Texting opens a quick, easy line of communication to share observations, report a near miss, or share insights.

The role of near miss reporting

Reporting near misses is an important way to set new hires up for success. A near miss is an incident where there isn’t property damage or injuries – but there could have been. “Ideally, we’re going to catch something before it turns into something,” Schmidt pointed out. “Because a near miss shows us that there’s a hazard or a flaw. And if we can address it before something goes wrong, that’s even better.”

Without support and encouragement from their employers, new hires may let these key warnings pass by unnoticed. Consequently, everyone misses the opportunity to act and prevent more serious future incidents.

Make near miss reporting easy. A quick picture and summary can do the job; long multi-page documents discourage timely and effective reporting. “An unintended consequence of near miss reporting is being near miss observant, and looking for those things before they can cause problems, which is huge.”

Start refreshing your new hire onboarding process today

 
Employers can start revamping their current new hire onboarding right away. “Take a look at your current onboarding procedures,” Schmidt encouraged. “Formalize them, document what needs to be, and make sure that you have the right people doing your onboarding.”

Most importantly, allow new hires the time and space to get comfortable in their new role. Slowing down, rather than speeding up, allows for better retention of both safety training and information – and the new hires themselves. “Really, it’s just devoting some more time and energy into a really good onboarding program, which is going to leave you with a really good, hopefully long-term employee.”

The post New Hire Onboarding: Setting New Employees Up for Success appeared first on MEM.

Together, we explore how generations approach safety and the workplace differently, the unique risks they face, and what employers can do to build a culture of safety that accounts for everyone, regardless of age.

Listen to this episode of the WorkSAFE Podcast, or read the show notes below.

What do generational differences look like between employees?

Today’s workplace includes employees who span generations. Employers are mixing employees of all ages, from Baby Boomers with decades of experience to fresh high school graduates. As a result, their experience with safety and the workplace, the way they learn new information, and how they complete tasks can often differ.

“I think the needs of workers are different, and age is one of the things that plays into how people take in information, how they synthesize it, and then apply it,” DeWeese explained. This presents a challenge to employers. How do you create a safety program that meets everyone’s needs?

3 common generational differences that appear in the multigenerational workforces

Both younger and older employees have abilities that serve as strengths and weaknesses in the workplace.

Learning methods

Depending on our age, we learn and interact with new experiences differently. “When we look at the learning methods that come in, whether it’s a new hire orientation or we’re teaching a workforce how to use a new tool or a new process, how that information is shared can impact how a young worker versus an older worker learns,” he added.

For example, businesses often rely on technology to onboard new hires or implement new training. A Gen Z employee growing up in a digital world might have no issues using new digital tools. However, an older employee with less experience may struggle to navigate using apps and online systems or access things via a smartphone.

Physicality

As we age, our bodies change. Our endurance degrades. We may tire more quickly and need more recovery time. “The older worker typically is dealing with everything from changes in vision or hearing to, as I said, balance and strength,” DeWeese explained. People are quick to assume that filling the workplace with younger workers – who are perceived as stronger – is an advantage. However, DeWeese points out that this assumption isn’t always correct.

Today’s young workers may be strong, but they have increasingly less experience in labor-intensive roles. Employees from older generations often have a work history filled with hands-on jobs. For instance, serving in the military, growing up in the agricultural industry, or working in industrial settings. Young employees now come from more automated roles. They may be strong but are less familiar with using that strength to power a full workday.

Decision-making

Across industries, even with safety measures in place, many roles require situational awareness and critical thinking skills. “Younger workers sometimes can feel invincible. They can do anything,” DeWeese highlighted. “They may jump into a task without stepping back and thinking about where they could get hurt and what may happen.”

In contrast, older, seasoned workers are less impulsive. They are often thinking ahead before starting a job. Some have witnessed workplace incidents, and haven’t forgotten the impact. Years of experience help them know where hazards lie, how long a task takes, and the danger of rushing.

Bridging the safety gap between multigenerational workforces

Whether they’ve been in the industry for decades or just arrived for new hire orientation, employees don’t benefit from safety training if they don’t engage with it. Consequently, it’s an employer’s job to find ways to keep their workforce interested in and committed to safety.

Further, the benefits of better engagement and training methods go beyond age. DeWeese points out classroom learning, without practical applications, is losing its effectiveness. Today’s employees must practice tasks, hold equipment, and interact with their trainers to build muscle memory.

The importance of respect and collaboration

Each generation has abilities that serve as advantages—and weaknesses—in the workplace. New ideas are a common conflict between older and younger employees. Experienced employees know what methods work—and what hasn’t worked. They can bristle against young employees who want to introduce new methods and shake up the status quo.

“There has to be a kind of respect and collaboration that needs to occur, with understanding the strengths and weaknesses of each part of the generational span,” he shared. For instance, the knowledge an older worker brings of machinery, the work process, and company history is worthy of respect by younger employees. However, the innovation and improvements younger employees suggest are equally worth listening to and considering. DeWeese calls this “a corporate culture of mutual respect”.

Driving the safety message home in a multigenerational workforce

For DeWeese, training doesn’t stop once a session is over. He champions one-on-one check-ins. An employer’s job is to reinforce key points when there is an opportunity. For example, employees can learn a few stretches to help reduce strains and stiffness on the job. But an employer taking a moment during the work day to show them the right opportunity to do the stretch drives the benefit home.

“It kind of helps with muscle memory, and there’s a better take-home message. Because if they’re sitting in a break room and I’m doing a training, they’re not experiencing that stress,” DeWeese explained. “I talk about the concept of discomfort or pain being a teacher. Our bodies generally want to avoid that. So if I can teach a strategy to mitigate discomfort while it’s happening, the take-home message is stronger and the carryover is stronger.”

3 ways to better reach your multigenerational workforce today

Employers can tailor their safety programs and messages to better reach their multigenerational workforce and understand how to deliver key information.

• Make technology more accessible. Include clear instructions on how to access information. Don’t bury training materials within layers of files. Explain clearly how to use a training platform and complete any follow-up forms or quizzes.
• Account for physical differences. Being intentional about preparing for physical labor is beneficial at any age. It is also key to maintaining long-term health and fitness. Add micro-breaks to the schedule, stretch as a team, or provide other wellness solutions.
• Emphasize mindfulness. Learning to stay alert and aware at work is essential regardless of age. Teach employees about common distractions and how to answer key safety questions before starting a task. Do I have the right tools? How does my body feel? What stretches can I do if I’m feeling discomfort?

The post From Baby Boomers to Gen Z: Building Safety Programs for a Multigenerational Workforce appeared first on MEM.

Preventing Slips and Falls 

Mats Under Water Fountains

Placing non-slip & absorbent mats under water fountains can help reduce the risk of slips/falls.  

Stools and Step Ladders

Teachers need access to sturdy stools and appropriate step ladders, especially during the busy periods of setting up classrooms at the beginning of the school year and taking everything down at the end. This equipment helps them reach high shelves and avoid the risk of falls using other unapproved items such as desks, chairs, etc. 

To select an appropriate step ladder, consider these facts from the National Safety Council Construction & Utilities Division.  

Scrub & Vac All-in-One System

Systems like this help ensure efficient and thorough cleaning of hard surfaces and carpets, leaving floors dry and reducing the risk of slips and falls. 

Ergonomics and Furniture Management 

Lift-Assisted Tables

Assisted cafeteria tables are designed to raise and move effortlessly, significantly reducing the risk of injuries for staff and volunteers. When replacing older, non-assisted tables, schools should consider lift-assisted models. Choosing tables constructed from lighter materials, such as polymer instead of wood, can further enhance ease of use and reduce the strain on staff.   

Desk Movers

These specialized dollies allow for easy and safe movement of office desks with drawers on both sides and legs underneath. They feature a removable steering handle and a safety latch to prevent falling.  

Student Desk Hand Trucks

These furniture hand trucks are designed to transport student desks, chairs and tables securely. They feature a nose plate to engage the table legs and a lift fork for the table’s underside. 

A safe school environment is a collaborative effort. Implementing these practical controls and fostering a culture of safety awareness can create a safer and more conducive learning environment for everyone. 

Are you looking to implement these safety solutions in your school but need financial assistance? Our Safety Grant program can help. Regardless of premium size or claims history, all policyholders are eligible to apply for a safety grant for products and solutions that reduce hazardous exposures for your employees. Successful applicants earn one-to-one matching funds of up to $10,000 toward approved safety initiatives. Learn more and apply for a grant at https://safetygrants.mem-ins.com/. 

Or, if you’d like more information on having our Safety and Risk Services team evaluate your workplace for potential safety controls to create a healthier, safer work environment for your business, contact safety@mem-ins.com.  

The post Practical Safety Solutions for a Safer School Environment  appeared first on MEM.